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Privacy Policy

Privacy Policy of Arbit Creative Hub

Arbit Creative Hub (“we”, “us”, “our”, or “Arbit Creative Hub”) operates https://arbitcreativehub.com (the “Website”), and provides advertising, OVC/TVC production, digital marketing services, and associated business operations (the “Services”). We value your privacy and want you to understand how we collect, use, store, share, and protect your personal data.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, job title, company/organization name

  • Contact information such as email address, phone number, postal address

  • Payment and billing information (where applicable)

  • Photographs, videos, or likeness (for models or celebrities, or user-uploaded media)

  • Identity-verification information (if required for contractual or legal purposes)

b. Demographic or Professional Information

  • Company affiliation, role, industry

  • Project preferences or history

  • Marketing or communications preferences

c. Usage / Technical Information

  • IP addresses

  • Browser type and version

  • Operating system

  • Pages visited, time spent on pages, clickstream data

  • Referring website or link

  • Device identifiers

  • Cookies and similar technologies

d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to improve user experience, analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information.


2. How We Use Your Information

We may use your information for the following purposes:

  • To provide you our Services (e.g. responding to inquiries, managing projects, contacting you about proposals)

  • To facilitate contracting and deliverables (e.g. sending quotes, invoices, project status updates)

  • To communicate with you — marketing, newsletters, announcements, events

  • To maintain, improve, and secure our Website and Services

  • To personalize your experience with us

  • To detect, prevent or respond to security or technical issues

  • To comply with legal obligations (e.g. taxes, audits)

  • To enforce our Terms & Conditions and prevent fraud


3. Sharing and Disclosure of Information

We may share your information in the following ways:

  • Within our organization: employees, contractors, and third-party service providers who assist in delivering Services or operating the Website.

  • Professional advisors: legal, accounting, auditors, consultants.

  • Third-party vendors: for hosting, analytics, marketing, payment processing, or email-delivery services.

  • Business transfers: if we merge with or are acquired by another company, or in connection with sale of assets.

  • Legal requirements: in response to lawful requests by public authorities, or for investigation of suspected fraud or other wrongdoing.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.


4. Your Rights

Depending on applicable laws, you may have the following rights in relation to your personal data:

  • Right to access your personal data that we hold

  • Right to request correction or update of your data

  • Right to request deletion (or removal) of your data, subject to contractual, legal or legitimate-interest exceptions

  • Right to restrict or object to certain processing

  • Right to withdraw consent (where processing is based on consent)

  • Right to data portability (where applicable)

If you wish to exercise your rights, please contact us via the contact details below. We may require you to verify your identity before responding to certain requests.


5. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These may include encryption, secure servers, access-control procedures, regular backups, staff training, and audits.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We will retain your personal information only for as long as necessary:

  • To fulfill the purposes for which the data was collected (e.g. project execution, invoicing, legal compliance)

  • To comply with legal, contractual, or accounting obligations

  • To resolve disputes and enforce our legal agreements

When data is no longer needed, we will securely delete or anonymize it according to our retention policies.


7. Cookies & Tracking

We use cookies and similar tracking technologies. You may accept or decline cookies via your browser settings. However, disabling some cookies may affect your ability to use certain features of the Website.

Types of cookies we use may include:

  • Strictly necessary cookies

  • Functional cookies

  • Performance/analytics cookies

  • Advertising/marketing cookies

You can learn more by reviewing our [Cookie Policy] (if applicable) or adjusting your browser preferences.


8. Third-Party Links

Our Website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies if you visit them.


9. Children’s Privacy

Our Services are targeted at businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected personal data from a child, please contact us and we will delete it as soon as practicable.


10. International Transfers

If your information is transferred or accessed outside of Bangladesh (e.g. to cloud-hosting providers or service-vendors located abroad), we will ensure that appropriate safeguards are in place (such as contractual clauses or secure transfer mechanisms).


11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post a revised version on our Website and update the “Last Updated” date. Significant changes may be notified to you via email or through the Website.


12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Arbit Creative Hub
Lift 4, House 47, Road 6, Block C
Niketon, Gulshan 1, Dhaka – 1212
Email: info@arbitcreativehub.com
Phone: 09610-978027