Job Title: Key Account Manager
Job Details
Job Summary:
We’re seeking a strategic, results-driven KAM to manage and grow our most important client accounts, ensuring client needs are met, driving revenue, and fostering long-term partnerships by delivering tailored solutions aligned with their goals.
Key Responsibilities:
Client Relationship Management: Serve as the primary liaison for key clients, building strong, trust-based relationships and understanding their business objectives.
Sales & Revenue Growth: Develop and implement account plans, identify new opportunities, negotiate deals, and consistently meet/exceed sales targets.
Strategic Planning: Analyze client data, market trends, and sales statistics to propose innovative solutions and strategies.
Reporting & Communication: Prepare and present reports, track account performance, and collaborate with internal teams.
Client Satisfaction: Ensure exceptional service delivery and prompt resolution of client issues.
Qualifications & Skills:
- Bachelor’s/Masters/MBA degree in Marketing, Business, or related field.
- Proven experience (4-5+ years) in sales, key account management, or a similar client-facing role.
- Excellent negotiation, interpersonal, and communication (verbal/written) skills.
- Proficiency with CRM software (e.g., Salesforce) and MS Office Suite.
- Strong analytical, problem-solving, and time-management abilities. Advertising Agency experience will be added extra advantage.
- Self-motivated, organized, and goal-oriented.